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Legal

Below are the relevant legal documents associated with the Accord service offering.

Critical Information Summaries
Standard Form of Agreement
nbn™ Service Description
VoIP Service Description
Mobile Service Description
nbn™ and VoIP Acceptable Use Policy
Mobile Acceptable Use Policy
Pricing Schedule
Identity Fraud Policy
Online Safety

Hardware Warranty Policy
Financial Hardship Policy
Payment Assistance
Privacy Policy
Appointment of Authorised Representative
Customer Service Guarantee Waiver
What You Need to Know
International Call Rates
High Risk International Destinations
Accord Consumer Awareness

Outages

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Legal
Online Safety
Complaints
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FAQs
Major Outages

Officeworks Ltd T/A Accord with Officeworks ABN 36 004 763 526